Privacy policy
MAN-DID — Mandid Online operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the “Services”). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services or otherwise communicate with us.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described below.
Personal Information We Collect
When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you. We may collect or process the following categories of personal information, depending on how you interact with the Services:
- Contact details including your name, address, billing address, shipping address, phone number, and email address.
- Financial information including payment card information, transaction details, and payment confirmation.
- Account information including your username, password, preferences and settings.
- Transaction information including the items you view, put in your cart, purchase, return, exchange or cancel.
- Communications with us including information you include in customer support inquiries.
- Device information including information about your device, browser, network connection, and IP address.
- Usage information including how and when you interact with or navigate the Services.
How We Use Your Personal Information
Depending on how you interact with us, we may use personal information for the following purposes:
- Provide and improve the Services — to process payments, fulfill orders, arrange shipping, manage your account, and create a customized shopping experience.
- Marketing and advertising — to send promotional communications by email, SMS, or WhatsApp, where permitted by law and your preferences.
- Security and fraud prevention — to authenticate your account, detect fraudulent activity, and secure our services.
- Communicating with you — to provide customer support and maintain our business relationship with you.
- Legal reasons — to comply with applicable law or respond to valid legal process.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including:
- Payment processors, delivery partners, and service providers who perform services on our behalf.
- When you direct or consent to disclosure, such as to ship your products.
- In connection with a business transaction, or to comply with legal obligations.
Third-Party Websites and Links
The Services may provide links to websites operated by third parties. If you follow links to sites not controlled by us, you should review their privacy policies. We are not responsible for the privacy or security of such sites.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority in your jurisdiction.
Security and Retention
No security measures are perfect or impenetrable. We recommend that you do not use unsecure channels to communicate sensitive information to us. We retain your personal information only as long as necessary to provide the Services and comply with legal obligations.
Your Rights and Choices
Depending on where you live, you may have rights to access, correct, delete, or port your personal information. You may opt out of promotional communications at any time. To exercise your rights, contact us using the details below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the “Last updated” date.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, please call +91 77363 82328 or email mandidonline@gmail.com.
MAN-DID Premium Quality — Mandid Online, Kerala, India.